Quality Management
Quality Management System
Internal Considerations: The values, culture, knowledge, and performance of ICM MAKİNA are all addressed as internal considerations.
Our Values;
Respect and Commitment
A model business that respects society and the environment while adhering to its guiding principles.
Becoming “We”
A family that encompasses all of our stakeholders.
Sustainable Growth
Growth through new products in new markets and innovative strategies
Social responsibility
A socially and environmentally responsible corporation that informs its stakeholders thereof, and abides by all applicable laws.
External Considerations: These are considerations arising from legislative criteria, commercial and technical competitive markets, as well as cultural, social, and economic spheres.
- Government regulations and amendments to the law,
- Economic changes in the ICM MAKİNA market,
- ICM MAKINA competition,
- Circumstances that may affect the corporate image of ICM MAKİNA,
- Changes in technology and pandemic conditions.
Quality Policy
* 
To achieve customer satisfaction by meeting the basic expectations of our customers fully and on time,
* To excel in our product quality while maintaining mutual benefits with our suppliers,
* To ensure the continuous satisfaction of our employees,
* To adhere to the applicable conditions of the Quality Management System through the active engagement of management and staff, as well as continually enhance its effectiveness, minimize costs, and boost profitability.